NCAA Set for Improved Consumer Service, Complaints Resolution

The Nigeria Civil Aviation (NCAA) has commenced training its consumer protection officers (CPOs) and the airlines’ staff representative on using the soon-be-launched consumer protection portal to solve real-time passenger complaints against airlines. The two-day training which began on Wednesday at the NCAA corporate headquarters in Abuja was declared open by the Acting Director General, Civil […]

Arik Air to continue operations inspite partial suspension – NCAA

Following court orders to ground 3 Arik Air aircrafts which affected their operations, The Nigeria Civil Aviation Authority (NCAA) has explained that the Arik Airline will continue scheduled flight operations with its other aircrafts not affected by a recent Court Order. Recall that a recent Order of Court had grounded three of Arik Air’s aircrafts. […]

Breaking: FG suspends operating licence of 10 private jet operators

The Nigeria Civil Aviation Authority (NCAA) has suspended the permit of ten private jet operators for non-commercial flights over non compliance to the Nigeria Civil Aviation Regulations 2023. According to a statement Friday by NCAA Director Public Affairs and Consumer Protection, Michael Achimugu, Part 18.3.4 forbids holders of PNCF from using their aircraft for CARRIAGE […]